Emergency Info

Hurricane Preparedness

Current North Carolina Hurricane Guide from NCDPS

Enter your address to learn more about your evacuation zone

NC Emergency Preparedness(opens in a new tab)

Emergency Alerts

After Hours Water/Sewer Emergencies

If you have a water/sewer emergency during normal business hours (M-F, 8-4) call Town Hall at 252-638-3870 then press 0.

If no one answers, you may leave a message, and we will call you back.

Or you can call again at 252-638-3870 and choose another extension. Anyone who answers the telephone at Town Hall will be able to assist you. Remember, we may be on the phone or with another customer at the time of your call. We will respond as soon as possible.

After-hours water and sewer emergencies can be reported by calling the Town Hall number (252-638-3870) press option 9 for water and sewer emergencies to get in touch with our on-call operator. If your call is not answered leave your name, number, address, and a brief message about the nature of the emergency. If you do not receive a call back within 15 minutes, please call the Police Department at 252-638-1108 ext. 1, and they will get in contact with the on-call operator. If the police department does not answer, leave a message.

Report a Street Light Outage(opens in a new tab)

Report Power Outages

Report outages online or by calling 1-800-769-3766
Text OUT to 57801 (standard text and data charges may apply)
From your smart phone
For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy). See the outage map at www.duke-energy.com/outages.

Visit ReadyNC.gov for resources and information for emergency preparedness, response, and recovery.